The Keller & Keller Pledge

1. Free initial visit: No individual who contacts Keller & Keller shall ever be charged a fee for an initial consultation, regardless of whether you retain our services or not.
2. Full and open communication: Keller & Keller’s legal team will update you on status changes concerning your case and answer all of your questions in a timely, professional manner. All phone calls will be returned either the same day or next business day.
3. You are the boss: We will never settle your case without your permission or before an attorney discusses the value of your case with you. Our style of practice combined with our contingent retainer fee contract allows our clients control over their case.
4. Our record of success: When choosing a law firm you have many choices. When you call our law firm you can request a record of past results and client testimonials that speak to our ability. Our success speaks volumes.
5. We will come to see you: If you are unable to visit us, we will arrange for an attorney or staff member to visit you. Sometimes, immediately after an accident, due to serious injury or other circumstance, a client is not able to visit our office in person. If this is the case, our attorneys will visit with you at your choice of location for a free initial consultation.
6. No attorney fees unless we make a recovery: Keller & Keller understands the personal hardship caused by an accident, thus we guarantee that no attorney fees will ever be collected directly from a personal injury client, unless we are able to make a recovery on your behalf.
7. Our attorneys are available to you: If at any time you want to discuss your pending case with the attorney, all you need to do is ask. Upon request, an in-person or phone-conference meeting will be scheduled. Our attorneys will take the time necessary to ensure that everyone’s questions and concerns are addressed.
8. Personal injury is our only business: You are hiring a firm that only handles personal injury cases. Many law firms do not specialize in personal injury. Whether it be an auto accident or social security disability claim, Keller & Keller’s resources and staff are solely committed to helping injured people.

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