Nursing Home Abuse and Neglect
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Frequently Asked Questions about Nursing Home Neglect and Abuse Cases in NM

Below are the answers to common initial questions many clients have when they first contact Keller and Keller. We hope that the information below address many initial concerns you may have, but if  you don't find the answers here, please contact us with questions specific to your case. The consultation is free and confidential.

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  • Can I afford to hire a nursing home abuse lawyer?


    The nursing home abuse lawyers at Keller & Keller work on what is known as a contingency fee agreement. In short, this means that anyone wishing to hire our law firm to investigate your family member's potential nursing home abuse case can do so without having to pay hourly fees or any upfront investigative costs.

  • What is the New Mexico law on nursing home abuse?

    Nursing Home Abuse in New Mexico is governed by the Code of Federal Regulations (CFR) and the New Mexico Administrative Code (NMAC). The NMAC's issuing agencies are the New Mexico Department of Health, Public Health Division, Health Facility Licensing and Certification Bureau.

    Pursuant to Title 7, Chapter 9 of the NMAC. "Services for residents shall be provided on a continuing twenty-four (24) hour basis and shall maintain or improve physical, mental and psychosocial well-being under plan of care developed by a physician or other licensed health professional and shall be reviewed and revised based on assessment."

    The NMAC also defines Abuse as follows:

    "Abuse" means any act or failure to act performed intentionally, knowingly, or recklessly that causes or is likely to cause harm to a resident, including but not limited to:

    (1)     Physical contact that harms or is likely to harm a resident of a care facility.

    (2)     Inappropriate use of physical restraint, isolation, or medication that harms or is likely to harm a resident.

    (3)     Inappropriate use of a physical or chemical restraint, medication or isolation as punishment or in conflict with a physicians order.

    (4)     Medically inappropriate conduct that causes or is likely to cause physical harm to a resident.

    (5)     Medically inappropriate conduct that causes or is likely to cause great psychological harm to a resident.

    (6)     An unlawful act, a threat or menacing conduct directed toward a resident that results and might reasonably be expected to result in fear or emotional or mental distress to a resident.

    Nursing Homes can also be charged criminally by the State under New Mexico Statutes 30-47-1 through 10, Resident Abuse and Neglect.

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