Experienced Nursing Home Abuse Lawyers

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At Keller & Keller, we’ve been maximizing client settlements and delivering justice since 1936, establishing our firm as one of the nation’s leading nursing home abuse law firms. With over 80 years of experience taking on negligent facilities, we’ve recovered millions of dollars for families whose loved ones suffered abuse and neglect.

Why You Need a Nursing Home Abuse Lawyer After Suspected Abuse

Navigating Complex Legal Claims Icon

Navigating Complex Legal Claims

Understanding Insurance Company Tactics Icon

Understanding Insurance Company Tactics

Understanding Statute of Limitations Icon

Understanding Statute of Limitations

Navigating Complex
Legal Claims

Nursing home abuse cases involve complicated medical issues, federal and state regulations, and multiple parties who might share responsibility. Without experienced legal representation, you’ll never uncover the full scope of what happened or hold all responsible parties accountable.

Understanding Insurance Company Tactics

Nursing homes and their insurance companies know exactly how to minimize their liability. They’ll claim your loved one’s injuries were due to pre-existing conditions, that they fell because of their own frailty, or that their health problems were inevitable. These tactics are designed to make families doubt themselves and accept inadequate compensation.

Understanding Statute of Limitations

Evidence in nursing home cases disappears quickly. We act immediately to preserve evidence, including medical records, staffing schedules, and witness testimony. Miss these critical early steps, and you may never be able to prove what really happened to your loved one.

What to Do After Suspected Nursing Home Abuse

Taking the right steps after discovering abuse can protect your loved one and preserve your legal claim.

See What Your Case Is Worth

What to Do After an Accident

Taking the right steps after a crash can protect both your health and your legal claim.

  1. Get Medical Attention: Have your loved one examined by an independent physician who can document injuries and provide proper treatment outside the facility’s influence.
  2. Document Everything: Take photographs of any injuries, keep copies of all medical records, and write down names of staff members involved.
  3. Record Dates and Times: Note when incidents occurred and any concerning behaviors you’ve observed from staff or changes in your loved one.
  4. Report Suspected Abuse: Contact your state’s Department of Health, Adult Protective Services, and the nursing home administrator to get official reports on file.
  5. Preserve Evidence: Collect incident reports, medical records, and any communications with facility staff before they can be altered or destroyed.
  6. Remove From Danger: If possible and safe to do so, consider moving your loved one to a different facility or arranging alternative care.
  7. Don’t Let Them Intimidate You: Facilities may try to downplay incidents or suggest your loved one is “difficult”—trust your instincts about what you’re seeing.
  8. Contact Keller & Keller Immediately: We offer free consultations and will meet you wherever is convenient to start protecting your loved one’s rights.
Use arrow keys or navigation buttons to move through timeline steps. This timeline shows 8 steps in the process.

The Keller & Keller Approach:

Injury Lawyers Who Fight to Win

Client-First Philosophy

From the moment you contact us, you’ll notice the difference in our approach. We treat you like family because we are family-run. Our client-first philosophy means we take the time to understand not just the details of your accident but how it has affected your life, your work, your family, and your future.

Communication Commitment

We understand that being injured is stressful enough without having to chase down your lawyer for updates. That’s why we’ve built our practice around transparent, consistent communication. When you hire us, you’ll have direct access to the attorney handling your case as well as a dedicated paralegal who monitors its daily status. We keep you informed throughout every stage of your claim, explaining what’s happening, what to expect next, and how it affects your case.

Battle-Tested Experience Since 1936

With over 80 years of experience fighting accident victims, we’ve built a reputation as battle-tested advocates who know how to win. Our attorneys have successfully handled thousands of cases. We’ve gone toe-to-toe with the biggest insurance companies and won. Our courtroom experience means we’re always prepared to take your case to trial if that’s what it takes to secure fair compensation. This willingness to fight—and our track record of success—often motivates insurance companies to offer better settlements to avoid facing us in court.

The Nursing Home Abuse Claim Process with Keller & Keller

1
Free Consultation

Free Consultation

We’ll sit down with you—at no cost—and listen to your story. We’ll evaluate your case honestly and explain your options in plain English. No legal jargon, no pressure, just straight talk about what we can do for you. We’ll even come to you if your injuries prevent you from traveling to our office.

2
Investigation

Investigation

Once you hire us, our team springs into action, conducting a thorough investigation of your accident. We’ll visit the accident scene when necessary, obtain police reports and witness statements, gather medical records, and use drone technology when needed for scene documentation. We act quickly to ensure evidence doesn’t disappear.

3
Settlement Negotiations

Settlement Negotiations

Armed with compelling evidence and a clear understanding of your case’s value, we’ll aggressively negotiate with the insurance company for a fair settlement. Our reputation for success in the courtroom often motivates insurers to make reasonable offers rather than risk facing us at trial.

4
Handling Insurance

Handling Insurance

Leave the insurance companies to us. We’ll handle all communications, preventing adjusters from tricking you into making statements that could harm your claim. Our attorneys know exactly how to present your case to insurance companies in a way that emphasizes their liability and your damages

5
Trial Representation

Trial Representation

While most claims settle out of court, we’re always prepared to take your case before a judge and jury if that’s what it takes to secure fair compensation. Our courtroom-tested attorneys have the experience, confidence, and skill to effectively present your case at trial.

Types of Nursing Home Abuse We Handle

Our extensive experience covers all types of nursing home abuse and neglect, each requiring specialized knowledge and investigation techniques.

The Hard Truth

Nursing Home Abuse Statistics That Demand Action

1 in 5
High-risk emergency room visits by Medicare beneficiaries were the result of abuse or neglect

One in five high-risk emergency room visits by Medicare beneficiaries residing in skilled nursing facilities were potentially the result of abuse or neglect, according to the Department of Health and Human Services Office of Inspector General—yet most families never learn the truth about what really happened to their loved one.

1 in 14
Cases of elder abuse are reported to authorities

Only 1 in 24 cases of elder abuse are reported to authorities, meaning the vast majority of abuse remains hidden while facilities continue operating as if nothing happened.

875
Nursing home abuse deficiencies were reported in 2017 — more than double the 430 recorded in 2013

Nursing home abuse deficiencies more than doubled from 430 in 2013 to 875 in 2017, with violent injuries against older adults costing the healthcare system $33 billion annually—costs that ultimately fall on families and taxpayers.

Leading Causes of Nursing Home Abuse

Most nursing home abuse is completely preventable, which is what makes these cases so maddening. Understanding these causes helps us build stronger cases and hold all responsible parties accountable.

Understaffing and Inadequate Supervision

When facilities cut corners on staffing to save money, leaving overworked employees unable to provide proper care and supervision

Lack of Proper Training

Facilities that skip essential training on handling residents safely, recognizing abuse signs, and following proper care protocols

Poor Management and Oversight

Facilities with weak leadership that ignore warning signs, fail to investigate complaints, and don’t enforce safety policies

Cutting Costs at Expense of Care

Corporate decisions that prioritize profits over resident safety, leading to reduced staff, inadequate supplies, and substandard conditions

Nursing Home Abuse Injuries We Represent

The injuries we see in these cases are often severe and life-changing, made worse because they happen to people who are already vulnerable.

What Sets Keller & Keller Apart

With so many law firms advertising their services, why choose Keller & Keller? The differences are clear.

Zero Fee Guarantee

We believe everyone deserves quality legal representation, regardless of their financial situation. That’s why we work on a contingency basis—you pay absolutely nothing unless and until we win your case. No upfront costs, no hidden fees, no financial risk to you.

No Fee Until We Win!

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Don’t Take Our Word For It!

See what our clients have to say about their experience with Keller & Keller.

View More Testimonials

ā€œWe feel like the attorneys and staff really worked hard for us.ā€

Lourdes

We feel like the attorneys and staff really worked hard for us, proven by a hard-won successful settlement! I’m so happy and relieved that I hired Keller & Keller to handle this for me and my sister. I definitely recommend them to anyone who feels like their family member has been mistreated by their nursing home!

Take Action Now

Your Nursing Abuse Claim Starts Here

Free Consultation

We Fight

You Recover

Zero Fee Guarantee

We believe everyone deserves quality legal representation, regardless of their financial situation. That’s why we work on a contingency basis—you pay absolutely nothing unless and until we win your case. No upfront costs, no hidden fees, no financial risk to you.

Our Story

Family Tradition

1936

Keller & Keller is Founded

George S. Keller opens the firm in South Bend, Indiana, establishing a ā€œClients Firstā€ philosophy that still guides the firm today.

1960

Landmark Win: Wycho v. Gnodtke

Keller argues and wins a precedent-setting wrongful death case against the Indiana State Highway Commission, taking the case nationwide.

1964

Michigan Office Opens

Jack and George Keller expand the firm by opening its first Michigan office, broadening the reach to serve more injured clients.

1985

South Bend Office Established

Keller & Keller solidifies its Indiana roots by officially opening a full-time office in downtown South Bend.

1999

Expansion to Indianapolis

Jim Keller leads the firm into Indiana’s capital, opening an office in Indianapolis to better serve clients across the state.

2005

Samantha’s House Established

Inspired by a young client, Keller & Keller founded Samantha’s House to support children in need. The nonprofit raises proceeds to provide transportation and accessible housing for disabled children throughout central Indiana.

2007

Keller & Keller Opens in Albuquerque

The firm extends its footprint to the Southwest, launching a New Mexico office to advocate for injured clients in the region.

2016

Settles Landmark Trucking Case for $48M

Keller & Keller settles landmark trucking case for $50 million dollars showcasing the firms ability to fight insurance companies and maximize recovery for our clients.

Frequently Asked Questions